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Shipping & Returns

Shipment

Orders take 3-5 business days for process and 2-3 days approximately for delivery. Orders are not processed or shipped on Saturday, Sunday, Puerto Rico holidays or Federal holidays. It depends on the availability of the product. Orders are shipped by USPS and we reserve the right to choose the shipping company. Internationals shipping costs are calculated by weight and address. Unfortunately, Roma has no control over orders out for delivery, lost deliveries can be claimed directly to USPS.

 Shipping Information:

SHIPPING METHOD

ORDER PROCESSING TIME

SHIPPING TIME

SHIPPING FEE

USPS PRIORITY MAIL

3-5 BUSINESS DAYS

2-3 BUSINESS DAYS

$5.00 FLAT RATE

FREE SHIPPING ON ORDERS OVER $100.00

USPS INTERNATIONAL

3-5 BUSINESS DAYS

10-20 BUSINESS DAYS

DEPENDING ON THE COUNTRY AND CUSTOMS

CALCULATED AT CHECKOUT

Return Policy 

We offer a 15 days’ return policy from the date of delivery, to be eligible your item has to be unused, unwashed and in the same condition as you received it. Your package needs to have the receipt or proof of purchase and tag of the item.
Returns are also acceptable in any of our 12 stores

*Underwear, swimwear, accessories, long formal dresses, suits, jackets, discounted items and special sales items are not or eligible for any exchange or credit*