Return Policy

Tiendas Roma wants you to be pleased with your new purchase. However, if you need to return the item, we are here to help.

Return policy:

We offer a 15-days return policy from the date of delivery, to be eligible your item has to be unused, unwashed and in the same condition as you received it.

Your package needs to have the receipt or proof of purchase and tag of the item.

Returns are also acceptable in any of our 12 stores

Underwear, swimwear, accessories, long formal dresses, suits, jackets, discounted items and special sales items are not eligible for any exchange or credit.

Contact Us

If you have any questions on how to return your item to us, contact us (